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      Gusto

      Engaged employer

      Gusto reviews

      Customer Experience - Anonymous employee Gusto Employee Review

      5.0
      24 Sept 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture, the team I work with... are incredible. The energy in our office literally wakes me up each morning. The benefits, be it our health insurance, catered lunch everyday, or your FlyAway ticket on your one year anniversary. The belief in our values and that the executive staff really believes in them, and continues to build our company with these values in mind. Things are always changing, and while some might call that a con, I think it's what makes the company great and will make it successful!

      Cons

      I would say the cons are not unique to Gusto, but similar to most startups. Everyday is full on, fast-paced, and if you can't keep up, it's easy to get overwhelmed.

      Explore other reviews about Gusto

      5.0
      10 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Smart and friendly coworkers. Excellent team culture

      Cons

      Tunnel visions on AI a bit too much

      1.0
      24 Jun 2026
      Partner account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food Cool people in sales org Middle Management is cool

      Cons

      The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

      2
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