Gusto is Wonderful! - Executive Operations Gusto Employee Review

5.0
15 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Gusto is such a breath of fresh air! I've never worked anywhere where people care so much about employee wellness, career development, AND the customers we're serving. People are here because they are passionate about what we offer to small business owners. The executives are also super down to earth and thoughtful when it comes to making companywide decisions. No one is hiding in an office here! Our work space fosters the openness we strive for in our culture and it makes for a relaxing work environment day to day. People at Gusto are smart, friendly, and driven.

Cons

I'd say that we're outgrowing our office space in SF a bit.

Explore other reviews about Gusto

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

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