Not recommended - Account Manager GumGum Employee Review

2.0
1 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Flexible, some colleagues are nice

Cons

Battle of egos, people in top positions without management experience. Forget about growing in your role. Underpaid

Explore other reviews about GumGum

5.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

GumGum is known for their strong community first outlook as a business. They make sure employees feel appreciated and seen no matter what level they're at in their career. Being able to go into work and feel safe and seen as a human being first is really all anyone could ask for and GumGum does this exceptionally well.

Cons

Career Development doesn't always feel tangible. There are so many great departments, but it's challenging to see a clear process with how to move up in the company.

2.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Some talented colleagues with innovative ideas; flexible work arrangements; potential in the adtech space if leadership were stronger

Cons

Leadership is weak and political, with the new CEO only scratching the surface while ineffective senior leaders remain in place. HR and Finance are the most toxic and ineffective I’ve seen in 15+ years, and it sets the wrong tone across the entire org. Titles and pay are inflated at the top while frontline staff are undervalued. DEIB efforts are a joke, just box-checking, with people of color underpaid and disproportionately impacted in layoffs. Upward feedback is useless as it only applys if your manager has more than one direct report, which shields bad managers from accountability. There is little room for growth unless you kiss up to leadership. Equity is reserved for the “in club,” excluding the employees actually driving the business forward. Morale and innovation are stifled because leadership is more focused on protecting their titles than supporting employees or building a sustainable culture. The company lures you in with promises like an annual bonus, then takes it away completely. What kind of company does that? One that doesn’t value its people.

9
avatar
GumGum Response
9mo
Thanks for sharing your perspective. We’re proud of the community impact we’ve created and the grassroots DEIB efforts that continue to drive meaningful impact across our org - though we know there’s always more we can do and we’ve never claimed to be perfect. We also appreciate your feedback on the Upward Feedback process; while we’ve expanded it more broadly this year, we’ll keep iterating to make it more far-reaching. We remain committed to creating meaningful growth and development opportunities for our teams, and your input helps us continue to improve.
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