Big name under LVMH but….. - Executive Guerlain Employee Review

2.0
13 Feb 2023
Recommend
CEO approval
Business outlook

Pros

- Boss is a great lady - Even economic downturn, Boss still try her best to keep all the headcounts, lead the whole brand to another level - Good name under LVMH - Most of the people are nice and friendly - Good products

Cons

- always force back office staff go to front line as a BA (regularly, specifically in Q4), so call is “ support BA” but the truth is cannot recruit new BA. - Company cannot respect the “professional”, told all the office staff should be a BA due to we are in RETAIL industry. But I believe, if all the staff can take his/her own responsibility, it helps the business. Not “be” the BA = helping. - always over manpower in stores - brainwashing lessons, try to educate staff “company is your home and we are family” - as a junior staff, you cannot learn anything and no career path at all, because all the managers are working so long in the brand and they won’t leave. - old fashion management style at all - super manual of all the work tasks. - bad IT system

Explore other reviews about Guerlain

5.0
2 Aug 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great team spirit - part of a greater group - small size makes you polyvalent: you'll be spreading your knowledge to fields you are not necessarily used to

Cons

- honestly the only con I see is that the office is a bit small, other than that everything is great. - well there is also the limits of working for a big group which reduce your liberty of doing what you want in your job but that's everywhere the same

5.0
7 Apr 2017
Recommend
CEO approval
Business outlook

Pros

I worked for Susan, one of the most well respected women in the industry. Ive learned so much about the industry working under her leadership. This is one of the best jobs i've ever had and Guerlains products are absolutely beautiful. The luxury price point was intimidating at 1st but once you learn the magic behind it... you will fall absolutely in love with the history and the innovative culture. They are secretly a step ahead of the world in product development!! Everything they make gets stolen by other companies. You'll be lucky to get trained by Becky!

Cons

No cons. Loved everything about this company.

1
See reviews by: Helpful|Rating|Date|All