Toxic culture, poor pay, unwelcoming colleagues awaiting retirement - Benefit Analyst Guardian Life Employee Review

The work environment was terrible. Colleagues were not inviting to group of new hires at all. Outdated operating systems. HUGE claim load. High pressure, little reward. Poor pay. The position was titled "Analyst" but I spent most of my time on the phone playing customer service with severely ill and dying clients and trying to tip toe around the idea of explaining how they weren't getting disability for whatever mundane reason. "Oh, you're dying a horrible death? It's too bad you've been paying for this disability insurance because you're disqualified because you went to a doctor five years ago for something similar." I left training with 8 college graduate employees eager to start as an analyst. By the end 6 months, half left, 2 made it 10 months, 1 waited until his year was up and tried to transfer out of the position (they denied it multiple times), and their is 1 currently still there.