Cool - Customer Care Representative Guardian Alarm Employee Review

4.0
7 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Everyone has a voice, you can share your opinions and concerns openly with no judgement.

Cons

The point system is so different, you get a point for calling off even if you have the time to cover it (i.e sick or vacation time)

avatar
Guardian Alarm Response
3y
Thank you for this feedback. Just want to clarify that Guardian does not have a point system for calling off. The point system was retired in 2018. Please reach out to HR with any questions on the call off policies; we're happy to help!

Explore other reviews about Guardian Alarm

5.0
29 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The people are great. Always helpful however they can be. Makes my job easier in un-charted territory.

Cons

The pay is on the lower side.

3.0
10 Oct 2025
Recommend
CEO approval
Business outlook

Pros

People who work there are great

Cons

Current management is delusional about sales forecast. Absolutely no leads.

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