Customer Success Role - One Year Down, Many More to Go! - Customer Success Representative GrowthPlug Employee Review

I really like the work culture GrowthPlug has established. As a college graduate getting my first sales job, I was at first really nervous about finding a job that would not only be something I can enjoy showing up for work, but also somewhere that had a great team with resources available for help. GrowthPlug really stepped up to ensure that I was well taken care of not only by my management, but by my peers also. Cold calling as a BDR is very challenging at times, but fellow employees and higher levels of management in this sales team has always been happy to help with my struggles and cold streaks. I really like the aspect of being able to work from home sometimes, as this gives me freedom to work from wherever and not have to make a crazy commute or something like that. Overall, so far my experience at GrowthPlug has been great, as I have learned a ton about the dynamic of sales and how to be better with help and resources from the team and management. I also really like our culture. Everyone on our team is a very relatable, easy going person that makes meetings and gatherings both fun and informative.

The biggest issue for me is the remote setting aspect of the job. While there are many pros, the cons outweigh them. in my opinion for a lack of in-person help when technical issues arrive, lack of person- to- person contact, and no office setting to motivate and keep in- person feedback going. Overall though it is not the biggest issue that keeps me from enjoying my time here.

Good management and opportunity for travel

Base pay isn’t the best