During your breaks, the live counter is still going. You can skip your 15 minute paid breaks if you want to for the sake of meeting your numbers but, you can't skip your 30 minute break as that is mandatory. It can be very hard to meet your numbers. The quota system is flawed-it goes by how much the consumer purchased in one order. It doesn't count by order. I was written up twice in the beginning trying to go as fast as I can through the low orders. They gave me a trainer after my second offense, and it was only then that I met my numbers. Its not even like I wasn't working or slacking during the time I wasn't meeting my numbers. I purely got punished for not going fast enough but, it really isn't just about speed.