Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Group 1 Automotive

      Engaged employer

      Group 1 Automotive reviews

      DO NOT WORK HERE - Customer Service Representative Group 1 Automotive Employee Review

      2.0
      17 May 2018
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Fellow employees are very nice. Not many positive things I can say about the company.

      Cons

      When this department started, they cared about their employees. Now it seems they are more worried about the investors and lining their pockets. Bonuses are what made this job worth the trouble. But now they have implemented rules that make it increasingly harder to receive. There are no yearly reviews or opportunity for a raise. They say your bonus is in lue of a raise and then do all in their power to make it hard to get. The miscommunication and favortism among leadership is rampent in the CDC. And this ALSO leads to agents not receiving their bonus.

      Explore other reviews about Group 1 Automotive

      5.0
      12 Jun 2026
      Corporate office
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, really smart people, nice location, hybrid schedule, work-life balance

      Cons

      Workload, not enough people for the job

      1.0
      15 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer employee stock benefits.

      Cons

      The workplace culture has deteriorated significantly over the past few years. What was once an organization employees were proud to be part of has become an environment where morale is consistently low and many employees feel disengaged and dissatisfied. The changes in leadership and culture have had a noticeable negative impact on the overall employee experience. Based on my experience, I would encourage prospective employees to avoid at all cost.

      1
      avatar
      Group 1 Automotive Response
      3d
      Thank you for sharing your experience. We understand how important a positive, supportive work environment is and take feedback like this seriously. At Group 1 Automotive, our values of Integrity, Transparency, Teamwork, Professionalism, and Respect are core to how we operate. We are committed to living these values every day and continuously improving the employee experience. We encourage employees to share concerns through the appropriate channels so we can listen and address them constructively.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Group 1 Automotive jobs | Group 1 Automotive salaries | Group 1 Automotive benefits | Group 1 Automotive interviews
      Group 1 Automotive reviewsGroup 1 Automotive Customer Service Representative reviewsGroup 1 Automotive review