Pros
• Access to retail discounts via reward gateway (FYI - this is not unique to CUA) • Some nice people to work with who genuinely want to make a difference (although regularly prevented in doing so)
Cons
• Prepare to be overworked and underpaid! • Salaries are below market average • No bonus or recognition for high achievements • No annual bonus scheme. • No guaranteed pay increase scheme for employees on packaged contracts. • Company is always looking for the cheapest option in everything they do incl. systems, software, projects etc even if it’s not fit for purpose • Middle management (Incl Head Of’s & Snr Leaders) across most areas of the business are incompetent. Huge egos willing to throw anyone under the bus to save themselves. • C-suite / Executive team are out of touch with reality and working off their own personal agendas. • Allot of employees with long term tenure are resistant to change • Poor change management across the business incl poor communication. E.g - CUA have performed mass redundancies and the only people to know it’s happening are the people pulling the strings and the people directly impacted. • Lack of transparency, honesty and integrity. Allot of secretive BS occurs. E.g - I have seen highly qualified, experienced and suitable employees (incl managers) be made redundant, only for someone else to be brought in to perform the exact same role, under a slightly different name. Execs and middle management hiring their mates from other competing companies to surround themselves with yes-men. • The company are full of silos with little to no cross collaboration • Poorly managed and run enterprise projects. Project sponsorship is poor. • Lack of BPM maturity. • They like to use non documented rules/policies that negatively impact employees, to get away with as much as they can. So if you work your butt off and achieve some amazing things, above and beyond what is expected of you in your role, you won’t be recognised or compensated for it. • Lack of strategic direction. • Old and out of touch board members • Out of date systems and software. • Lack of career progression • No support for training and development. Everything has to be paid and arranged by you.