Not sales friendly, poorly run, high turnover - Account Manager Granicus Employee Review

1.0
2 Aug 2019
Recommend
CEO approval
Business outlook

Pros

I liked the guys on the sales team and our immediate managers. That's it

Cons

Beware Sales People: They will quote you OTE, but they don't pay OTE like normal tech companies. I actually had to explain what OTE means and then they explained the way they pay. The way they pay OTE is.... you will hit your OTE if you hit your quota and overachieve. FYI; less than 20% of the reps hit quota and the majority of them were on the Fed team. State and local reps rarely make quota. So in the end you won't make anywhere near your OTE. I was over quota for the year and didn't come close to making my OTE number. In addition the operational part of Granicus is dysfunctional and can cost you deals and no one is held accountable for mistakes. I don't know a rep that is happy there and most are biding there time before they quit.

Explore other reviews about Granicus

5.0
23 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I genuinely loved working at Granicus, and would go back if offered a position. I loved working alongside my boss, and the leadership team above him as they all encouraged & enabled me freedom to grow and upskill by taking on diverse projects with autonomy. -Cross-Functional collaboration always supportive -Encouraging team members, who always take the opportunity to educate -Great leadership team across most functions at the VP & Director level (this is where I have experience)

Cons

-Acquisition integration has been historically rocky at times, but, I think through experience the organization will seek to do better by existing employees at both companies.

2
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Granicus Response
8mo
Thank you for your thoughtful review and for highlighting the positive aspects of your experience at Granicus. We’re glad to hear you felt supported by leadership and empowered to grow through cross-functional collaboration and different projects. Your feedback on acquisition integration is noted and remains a key focus area as we refine our best practices. Integrating teams, workflows, processes, culture, operations, and more is a big undertaking that could not be possible without our team coming together and working through the opportunities and challenges of transformation. We also value your advice on retaining top talent and institutional knowledge. We’re always glad to reconnect with former team members, and many have returned to Granicus to continue growing their careers. If you’re interested, we encourage you to reach out to our Recruiting team to explore current opportunities.
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing local government clients, flexible work (remote), great teammates

Cons

Toxic leadership from managers up to the c-suite, no product innovation, comp plan gets worse every year. Base salary is offensive

2
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