Great Company, Poor Work/Life Balance - On Site Service Consultant Grainger Employee Review

4.0
26 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Huge company, very stable Great benefits. Comp'ed phone/laptop Mileage remibursement Good local leadership Flexible schedule, great deal of autonomy

Cons

Market managers (direct supervisor) are overloaded to the point of paralysis and given no real authority Upper management is only concerned with making goal/lining their own pockets It's nigh impossible to get fired (could be a pro if you're that type of person) Colleagues/peers tend to be clueless Poor work/life balance - taking work home is the norm, 1-2 hours/night LOTS of drive time. Advancement opportunities are VERY few and far between. Very much a good ol' boys' club. The company WILL lowball you on salary offers and raises.

Explore other reviews about Grainger

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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