Disorganized - Software Engineer Gopuff Employee Review

2.0
19 Jun 2023
Recommend
CEO approval
Business outlook

Pros

- Flexible schedule - Unlimited PTO (when you are able to take it) - Interesting tech stack - Decent pay/compensation

Cons

This place is VERY disorganized and whimsical. Favoritism is very much a thing among c-level management. Undeserving friends get positions, influence, and job security while people that have built the system get sidelined and laid off. They hire a bunch of great talent but can’t keep them for long because people see through the Koolaid pitch after a few weeks. The company has gone through many rounds of layoffs over the last two years- each one claiming “We got it this time and should be good for X years”. The stress at this company is very high. A lot of pressure to “Be the goat” while the fear of not making the cut in the next round of layoffs looms. In all hands, they talk about the company being in a great financial position yet high level people keep jumping ship (even the CFO bailed with little notice), and they keep laying people off. Used to be a fun company to work at- no way I would recommend it now.

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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