The 5 Star Reviews Are by upper management - Customer Service Representative Gopuff Employee Review

1.0
15 Sept 2021
Recommend
CEO approval
Business outlook

Pros

No pros at all. GoPuff is a company that lacks common sense and provides there employees with no resources whatsoever. They do not stand on there company core values. That’s just for show

Cons

Everything! Do not work here! You will loose yourself. This company is toxic and will short you on your pay. There’s a major pay discrepancy within Cs that has not been addressed. They constantly say how a raise is coming but that has been said for the past year now and still no raise.

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay Employee discounts 401k match Some competitive benefits (that are now gone) Remote friendly

Cons

Toxic culture Toxic senior leadership Low morale Full time employees squeezed so thin

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