Awful culture from VPs - UK - Ops Manager Gopuff Employee Review

1.0
20 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Work from home at most days

Cons

VPs pass on the culture of 'sacrifice', that all employees have to 'be the family', 'work extra' and 'use data to base decisions' however during finance meetings it's discussed openly how to worsen customer experience for profit, how bottom employees have to sacrifice even more, pay the least possible to store managers and that KPIs performance doesn't really mean anything when making decisions. Regional roles have bonus lower than store managers Corporate roles are constantly under the impression they will lose the jobs All employees under 2y will eventually be dismissed before crossing the line

Explore other reviews about Gopuff

5.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good exercise and good job for introverts

Cons

None to be honest it was a great job

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

They got rid of all of the pros. There were great ones like 1/2 off caffeine. 40% off gopuff orders. Gone. They dont even hire full time.

Cons

Pay sucks. They do not care about their employees whatsoever. Corporate would rather cut corners, cut costs, cut people, instead of taking care of them. They decide from cali what works in az. They make decisions based on what earns corporate more. God forbid you work in any of their retail locations. Then you have to hit obscene metrics to expect of people you pay minimum wage or barely 70 cents more.

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