"Misleading consumers" should be added to their Mission Statement - Sales Associate/Cashier Goodwill Employee Review

2.0
22 Dec 2023
Recommend
CEO approval
Business outlook

Pros

They always paid me on time.

Cons

Deceptive business practices, dishonest management team, Very inflated prices that benefit C-level employees with huge bonuses & retirement packages. Their "clients" are required to work in either stores or warehouses in exchange for the "benefits" they receive. The way the company is set up, Goodwill can legally pay "clients" less than minimum wage in exchange for the benefits they receive. Their advertising misleads people into thinking that their donations are helping people who need it.

Explore other reviews about Goodwill

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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