Except to sell less and labor more. - Retail Sales Associate Goodwill Employee Review

1.0
3 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Lots of old-school products that you cannot purchase anywhere else but at a Goodwill retail chain. Great savings and discounts on clothes.

Cons

Terrible hours. Extreme psychical labor with no overtime or severance pay. Managers are complete self-centered egomaniacs who won't lift a finger but will demean you for the slightest errors while continuing to help employees with next to nothing. Products are often sold in the store that has already been used. DVD's with no CD's inside the case are routinely sold as boxed movies to deceive customers.

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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