Mission-Driven Impact in a Fast-Paced Startup - Sr. Project Manager GoodUnited Employee Review

Autonomy - there's a high level of trust between team members, from the leaders of the company down. Flexibility - you're expected to get your work done on time and to be always seeking improvement, but you don't need to be chained to your desk to accomplish this. I've never felt in the wrong for having to run an errand during the day, having to pick up my kid from school early, or for taking a vacation without checking Slack. Tight-knit team & culture - the team is the glue that makes GoodUnited a special place. Almost everyone I've worked with here has been well-intentioned, hard-working, and a friend. There's virtually no 'politics' or work drama here, and I think that's a testament to the hiring process and virtues put in place. Social impact - when times are hard or stressful, you can always remind yourself that you're making a real impact on the world. Saving lives, helping advance research for deadly diseases, supporting people who need help. Our clients have told us how important the work we do is, and that is worth all the stressful times at the end of the day.

Can be stressful - working in the tech space is not for the faint of heart; especially in the nonprofit tech space. We've hired some great people and also lost some people due to burnout and unfortunately, layoffs. The existing team has had to take on a lot of extra work and/or find ways to get by with the added workload. It has been extremely difficult at times, but we have always made it through. Inconsistency of processes - As we've shifted our focus over time, we've ran into some inconsistencies in business processes. We've gone through several different OKR tools and people management products, and we've lost focus on some really important employee health tools.

I’ve had a really positive experience at GoodUnited. What stands out most is how aligned the company is between what we promise and what we actually deliver. The platform is genuinely impactful for clients, and that makes the work feel meaningful and the conversations feel honest. Beyond that, I've witnessed major rollouts to the platform that directly address things our customers need/want to see. Product and Engineering are doing their thing & I'm confident in the direction of what we're creating. The team is another huge highlight. There’s a real sense of care and commitment across the organization, and people are incredibly generous with their time. If you ask for help, you’ll get thoughtful, detailed support from people who genuinely want you to succeed. The company sits in an interesting and exciting place. It has the energy and ownership of a startup, but also the foundation of long-standing clients and proven success. If you enjoy rolling up your sleeves, contributing beyond your immediate role, and helping shape how things evolve, it’s a great environment to be in. Overall, I’ve felt supported, challenged in the right ways, and excited about the direction the company is heading.

Onboarding and training has felt more self-directed at times. In my experience here, it has required some initiative to seek out information and connect the dots. That said, if you’re resourceful and proactive, you’ll ramp quickly, and the team is very supportive when you reach out.