Heavily exploits people, burnout culture - Anonymous employee GoTo Employee Review

1.0
25 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are a few rare gems who I'm surprised are still with the company. They deserve better. - The interview was relatively smooth.

Cons

- The management team is an absolute joke. Their incompetence is irreparable, and their "rewarding effort" culture is nothing more than a pathetic charade. - Engineering mindset still prevailing in 2025. Lack of customer involvement in the process. Biased decisions, mostly backlog work and no innovation. - Every January they fire a certain % of the workforce to compensate for lack of vision. - Abysmal salaries in certain countries, pointless cashless bonuses. - A toxic culture overall, where you never know who stabs in you in the back, most often the people you'd expect it from the least, and all that for an illusion of progress.

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GoTo Response
10mo
Thank you for sharing your feedback. At GoTo, our people—both customers and employees—are at the heart of everything we do. We strive to provide an environment where everyone has the autonomy to innovate and opportunities to grow, both individually and as a team. Each strategic decision is made thoughtfully, with the intent to support our people in achieving shared success. We’re sorry your experience did not reflect this, and we wish you the best in your future endeavors.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Mid-range company with a few ambitions

Cons

They do have a few ambitions

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GoTo Response
3w
Thank you for your review and contributions over the 3 years as a GoGetter. Wishing you all the best in what's next.
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