Do your research first.... - Senior Account Executive GoTo Employee Review

1.0
13 Jun 2023
Recommend
CEO approval
Business outlook

Pros

- Internal Self-Paced Training Tools - Variety of internal tools to assist you with your current role

Cons

- Drastic changes to sales territories, partner territories, and sales processes every quarter resulting in lost sales and dissatisfaction among partners, making it difficult to track performance consistently. - Lack of consistency across sales teams, hindering unified efforts and creating inefficiencies. - Deficiencies in communication skills and proper management, leading to misunderstandings and misalignment. - Focus primarily on generating ARR without prioritizing current customer and partner relationships - Disorganized internal reporting and data management - Poor diversity and inclusion practices - Subpar pay, exacerbated by recent commission cuts - Non-existent work/life balance

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GoTo Response
2y
Hello, we appreciate your candor and want to acknowledge any frustrations you may have experienced. All decisions are strategic and well-aligned with our overall goals and objectives. We recently invested resources towards a new sales process that enables and upskills our reps in their selling activities and a comprehensive onboarding/continuing education program to ensure reps and their managers were supported and ramped efficiently on the needed skills to help them do their jobs more effectively. Regarding your comment about work/life balance, the flexibility GoTo offers is consistently ranked highest among our external reviews and internal survey results. We understand everyone’s experience can vary, but we believe balance is essential for GoGetters' overall well-being and success – and we foster it through self-care days and other generous policies. Thank you for sharing your feedback with us.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Mid-range company with a few ambitions

Cons

They do have a few ambitions

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GoTo Response
2w
Thank you for your review and contributions over the 3 years as a GoGetter. Wishing you all the best in what's next.
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