Customer service representative - Customer Service Representative Global Response Employee Review

4.0
11 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Remote job and good salary while working from home and the managers were very nice

Cons

Customer were extremely mean, horrible working hours (2:00pm-10:00pm), not enough training for new employees, no time off

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Global Response Response
4y
We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

Explore other reviews about Global Response

5.0
6 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Well-established company with a client list of top global brands

Cons

Sold to a PE company, new management

3.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to communicate with remotely. Great teamwork.

Cons

No communication on terming employees after merger.

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