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You’ve touched on the strong benefits package and generous 401(k) match offered, and also brought up some planning and time management concerns at your work location—we appreciate that you shared your thoughts with us.
At Global Imaging Systems headquarters, we don’t have the position of Field Service Technician, and we encourage you to relocate your review to the correct company. All of our cores (subsidiaries) appreciate candid feedback, and use it to best understand what is top-of-mind to employees. Making sure your feedback is on the correct Glassdoor page ensures that your company will be able to hear your concerns, provide a direct response, and consider changes that could positively impact other Field Service Technicians. In particular, it sounds like you felt that your work environment could be improved with documented policies, processes, and procedures.
Again, thank you for sharing your thoughts. And of course, we wish you well as you pursue your technician career!