Pros
The holiday allowance and some of the customer facing staff who are more understanding and supportive
Cons
Not a lot of support from management staff at all. If you are customer facing and not working in the offices you are subject to working weeks with one day off as they set out the schedule in such a way that you rarely have a two day weekend, which is exhausting. The management staff/ staff in office have shorter days and all weekends off, which means you cannot contact them when you are working in the clinics on weekends. Constant last minute changes to rota and being sent from one side of London to the other at short notice which even means you may be sent elsewhere when you have already started your shift and you are not compensated. Morale is extremely low due to the lack of support from management, they don’t understand the customer facing role and the longer working hours and there is no equality whatsoever.