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General Dynamics Information Technology

Engaged employer

Decent pay, ok hours, work rules INSANE - Customer Service Representative General Dynamics Information Technology Employee Review

1.0
18 Mar 2012
Recommend
CEO approval
Business outlook

Pros

free health insurance (basic), dental and vision offered for average cost, was close to my home so minimal gas was used.

Cons

What can you have at your desk? nothing. no paper, food, pens...nothing but a dry erase board and pens (and if your pens ran out, sorry, u have to buy any more on your own), and a drink with a lid on it. We were told we could have hard candy (i.e. no chocolate, etc) and I was written up for a packet of hard candy. there were no locks on the desks, and then they proceeded to lock every one in the building. Cell phones were allowed to be used in one room in the entire building, or else they would fire you immediately. Sure, I understood the reasons, since Vangent is the home of 1800medicare, there is sensitive information that needs to be protected, but honestly, Ive worked at banks with less security than this. Went on as temporary, and then at the end of the temporary time (about 6 months) we were told we had to do a shift bid. the schedule I was hired for was not going to be promised to me. It can be difficult with children to be hired on one schedule, and then told you cant keep the schedule. It basically forced me to have to quit or use what pay I was getting on daycare, which means I'd be working for free. My supervisor was great, she is the only reason I stayed as long as I did, she consistently went to bat for her employees and that was appreciated. Before I left, there was a newspaper article saying that the company may not last beyond next year, and so many of us decided to leave before they closed down. Its going to serve you well if you NEED insurance, or NEED to go back to work, but long term? May be best to be laid off and collect unemployment, sorry to say.

Explore other reviews about General Dynamics Information Technology

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great communication learning experience in information technology and insurance

Cons

I do not have anything negative to add. However, there is always room for improvement.

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and flexible telecommute options

Cons

Extremely basic benefit offerings. There also seems to be a very wide chasm between GDIT internal (management/corporate) and front-line staff who are focused on the contract.

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