Okay - Helpline Advisor GamCare Employee Review

The team were nice, generally pleasant. Direct line manager was incredibly supportive and professional.

Poor planning of staffing structures meant redundancies were made effective early on in my employment.

Pay is quite decent for charity sector. Salary sacrifice pension option.

Extremely poor leadership and lack of direction that creates a very demotivating and stressful environment. Very corporate and stifling culture, where everything is about reporting against KPIs versus doing actual meaningful, informed work that helps clients. Expertise is not valued, no room for progression, redundancies are rife.