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      Gallagher

      Engaged employer

      Gallagher reviews

      No work life balance - Client Service Supervisor Gallagher Employee Review

      3.0
      14 May 2023
      Client service supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Team is great as well as direct manager.

      Cons

      Site VP is friendly but never serious. As a manager it is frustrating. Never able to get a direct answer. Often dismissed if you do not give the answer wanted, from staffing needs, software needs, job requirements, etc. As a leader, you do not get to take time off. You are expected to answer you phone and be available 24/7. 10 - 17 hour days are the norm.

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      5.0
      18 Jun 2026
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

      Cons

      I have enjoyed my time here

      1.0
      18 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, some decent co workers

      Cons

      Was brought on from AP merge and sorely missing the culture and my old job. Gallagher uses extremely Complex systems with minimal training, yes they train.. but if you ask questions they treat you like youre incompetent. Make sure you’re an expert in 30 days or else you’re not living up to expectations. Burnout culture is the norm. You are truly a “cog in the wheel” like they say within their values. Worst job I have ever worked, not good for mental health.

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