Customer Support - Customer Support Representative GFiber Employee Review

4.0
26 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Great company. The start up atmosphere is wonderful. There is a lot of team work and comradery because the offices are small (not too many employees) compared to a bigger company. The President keeps up with what is going on with the office and tries to be transparent. The pay is good compared to other startups and big companies in Miami.

Cons

The Miami office was slightly unprofessional. I had a coworker call me a racial slur several times and we had issues with pay twice. Sales people were getting fired left and right. An entire Marketing department had been fired.

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GFiber Response
9y
Hey Former Employee! I appreciate the honest review, but I'm very concerned about the racial slur issue. Please e-mail me or HR privately with any details you are comfortable sharing about those incidents so I can eliminate that behavior from our company. Otherwise, I hope you are well and are enjoying your new gig. Charles

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CEO approval
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Pros

Love working here! Team culture is amazing

Cons

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5.0
1 May 2026
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Recommend
CEO approval
Business outlook

Pros

GFiber is a mission-driven company with a product that is easy to stand behind. The work feels meaningful because it directly connects to helping communities, customers, and businesses access better internet. I’ve had the opportunity to work with smart, collaborative people who care about doing great work and supporting each other. The company is also in an exciting stage of growth, which creates opportunities to learn, contribute, and help shape how things are done. There is a strong sense of momentum, and it feels rewarding to be part of a business that is still expanding and evolving.

Cons

Like any growing company, there are times when priorities move quickly and processes continue to evolve. For me, that also creates opportunities to problem-solve, improve how we work, and make an impact.

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