call center - Smart Call Representative GECU Employee Review

1.0
25 Jun 2014
Recommend
CEO approval
Business outlook

Pros

pay was pretty good for el paso

Cons

training was horrible. 8 different supervisors coming in trying to train 1 hour at a time. some people are born to train some people are born to lead. in most cases its not the same person.

Explore other reviews about GECU

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

GECU is definitely an excellent place to work! The possibility of moving up is great! The company takes care of its employees!

Cons

Get used to working hard when project deadlines near close. Depending on your role with the company get use to working at a high pace environment.

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work, Hybrid environment was beneficial to help with workload

Cons

always understaffed. management were disingenuous regarding staffing, pay and promotions. If you were "too good" at your job, you cost too much to replace so your career was stunted. While "promotions" were often, they were not actually promotions just fancy titles to make the employees feel good and add additional work without relieving some of the existing workload

See reviews by: Helpful|Rating|Date|All