Please read before joining - Sales Operations GDS Group Employee Review

1.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

A handful of driven and talented people genuinely want to improve the product and processes. Unfortunately, most are either fired or end up leaving.

Cons

If you’re choosing between GDS and another offer, take the other offer. If you do join, prioritise yourself because the company won’t. Take every professional opportunity to grow personally. Don’t get emotionally invested as your role could be pulled or terminated at any moment. Recognise and document your own wins, hold on to your values and self-worth, and remember you deserve better in your next career step. At its core, this business exists for the top five men in leadership to maintain jobs, income, and a sense of accomplishment – not to build a meaningful company or take care of its employees. Very hard to make an impact: the company is resistant to positive change and unwilling to adapt. Senior leadership makes all decisions without involving or trusting the people they hire. Archaic working culture: five days in the office, scheduled break times, and if you’re not at your desk it’s reported to your manager. Zero autonomy or sense of responsibility – projects can be pulled or changed at any moment, and people are frequently fired without warning, meaning what you’re working on can change overnight. I personally experienced patriarchal beliefs and anti-trans dialogue in the office. No benefits, no policies, and no genuine care for employees. Business model is focused entirely on closing quick deals, with no strategic thinking about long-term growth, product development, customer experience, or sales performance.

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GDS Group Response
8mo
Thank you for sharing your review. We're truly sorry to hear that your experience at GDS did not meet your expectations. Feedback like this is difficult to read, however it helps us learn and continue working towards building a better environment for all employees. We take concerns around culture and inclusivity very seriously and are committed to creating a workplace where everyone feels respected and valued. While this review does not reflect the experience we aim/feel we provide, we acknowledge that everyone's experiences is different and we must work towards improving internal communications. If you're open to sharing more we'd welcome a chance to hear what else you feel we could do to improve moving forwards. Please reach out to Human.Resources@gdsgroup.com for a confidential conversation with our team.

Explore other reviews about GDS Group

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great pay Challenging Rewarding New daily activities Pressure but positive

Cons

Young office culture attitude sometimes

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GDS Group Response
1d
Thank you so much for taking the time to share your review! We are thrilled to hear that you find your work both challenging and rewarding, and that you enjoy the dynamic nature of your daily activities. It is also great to know that you feel the competitive compensation reflects your efforts and that the fast-paced pressure translates into a positive and motivating environment for you. Kepp up the great work!
1.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Met a few good people here, but none of them lasted. Everyone eventually quit or got pushed out.

Cons

This company is a perfect example of how to burn out employees, squander talent, and mismanage a sales org. Team members are often overlooked, talked down to, and treated more like call-center output than actual professionals. My manager consistently interacted with me and others in ways that were discouraging and demoralizing, and it was clear there was little interest in coaching or developing people. The culture feels more like a clique-driven high school environment than a workplace. Turnover is nonstop, and the atmosphere noticeably changes whenever senior leadership is around. KPIs are unrealistic, and the product is genuinely tough to sell in the current market. Hitting quota is rare, many reps only close a couple of small deals the entire year, and the commission structure doesn’t make it any easier. You’re closely monitored from the moment you log in, and by mid-morning you’re already being questioned about your activity. Late hours are common due to rigid activity requirements. Training is minimal, senior reps generally keep to themselves, and asking for help sometimes gets interpreted as not being capable rather than trying to improve. The day-to-day environment is loud, chaotic, and high stress. Headphones aren’t allowed. Standards are enforced unevenly. Some people are given a wide berth, while others are micromanaged over very small things. The culture leans heavily on pressure, constant urgency, and short-term reactions instead of any real long-term strategy or leadership approach. If you care about your mental health, professional development, or actually improving as a salesperson, I’d strongly recommend looking at other companies. Leaving this role was genuinely one of the best decisions I’ve made for my career.

8
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