Good place to start - Desktop Support Technician GDR Group Employee Review

Thank you for your review. We believe this feedback may have been intended for a different company, as the location provided (Sweetwater, TN) does not align with our team structure. That said, we always welcome feedback and are committed to continuous improvement. If this was an error, we recommend reaching out to Glassdoor to have the review reassigned. If it was indeed meant for our organization, we’d be happy to connect offline to better understand your experience. We appreciate your time and wish you all the best.

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with our HR team was not a positive one and that it impacted your sense of support and team dynamics. That’s never the experience we aim to create. We take these concerns seriously and are committed to continuous improvement in how we support our employees. It’s important to note that our HR team consistently communicates all available leave options and support resources to employees, and we strive to ensure fairness, transparency, and empathy in our practices. That said, we understand that perception and experience matter deeply, and we're actively reviewing our processes and approach to better serve our teams. We appreciate your contributions during your time with us and wish you all the best in your future endeavors.