Stable company but limited growth - Customer Service FxPro Group Employee Review

2.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

When I first joined, FxPro offered genuinely attractive perks such as an on-site gym and open buffet. These benefits were later replaced with a €400 Wolt credit, which unfortunately doesn’t offer the same value or experience. The company provides the industry standard benefits like a provident fund and health insurance etc. Salaries are paid on time with no delays. The company frequently celebrates events and holidays, and they often distribute small gifts to staff, which is a nice gesture and contributes to a friendly office environment.

Cons

Unfortunately, the negatives outweigh the positives. There’s a strong sense of micromanagement and a controlling management style, which limits employee autonomy and confidence. During my 3+ years there, I witnessed a high employee turnover, with many people leaving after short periods a clear indication that deeper management issues exist. Certain departments are predominantly Greek speaking. While this is understandable given the location in Cyprus, it contradicts FxPro’s self presentation as an “international company.” No career progression or recognition. In three years, I remained in the same position with no acknowledgment of my service, no development opportunities, and no path to growth. Salary levels are average to below market standards, with very minimal increases over time. The move to the new office marked a noticeable decline in the overall employee experience compared to the original location and facilities.

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FxPro Group Response
4mo
Thank you for taking the time to share your detailed feedback and for your years of service with FxPro Group. We’re glad to hear that you valued aspects of our workplace such as timely salary payments, benefits, events, and the friendly office environment. Creating a supportive and enjoyable workplace remains a priority for us. We also acknowledge your concerns regarding management style, career progression, employee turnover, language dynamics, and the changes following the move to our new office. FxPro takes such feedback seriously and continually works to improve leadership practices, development opportunities, and the overall employee experience across all departments. We appreciate your honest insights, as they help us identify areas where we can do better, and we wish you all the best in your future professional endeavours.

Explore other reviews about FxPro Group

5.0
15 Jun 2023
Recommend
CEO approval
Business outlook

Pros

good company in good place location

Cons

good company but high skilled need

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FxPro Group Response
2y
Thank you for your review!
3.0
21 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Good Environment, lunch, provident fund

Cons

not that organize as it could be

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FxPro Group Response
1y
Thank you for your feedback! We're glad you enjoyed the environment, lunch, and provident fund. We appreciate your input on organisation and are always looking for ways to improve. Wishing you all the best in your future endeavours!
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