Frontier

Frontier reviews

Not a company that has a growth plan - Consumer Service Representative Frontier Employee Review

1.0

27 Feb 2024

Consumer service representative

Recommend

CEO approval

Business outlook

Pros

Can't think of any pros to this company

Cons

They will outsource all parts of company and drive the company into. Being sold off. The new CEO found away to ruin the greatest Internet service in the world with poor customer service Real customer comment I talked to 4 reps barely spoke English didn't get any rep in US till I want to cancel that is how you to run a great company

Frontier Response

Thank you for the feedback—it’s truly very valuable to us. We greatly value our employees and always want to ensure a positive environment with open communication. Please know you can contact us at FrontierCareersFeedback@ftr.com to share additional details as it can help us improve for the future.

Explore other reviews about Frontier

5.0

13 May 2026

Customer care advocate

Recommend

CEO approval

Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

Frontier Response

1mo

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.

5.0

24 Jun 2026

Business executive

Recommend

CEO approval

Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

See reviews by: Helpful|Rating|Date|All

Frontier reviews Frontier Consumer Service Representative reviews Frontier review

Frontier

Not a company that has a growth plan - Consumer Service Representative Frontier Employee Review

Explore other reviews about Frontier

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches