I thoroughly enjoy working at Frontier COmmunications. The position enables me to be the very best that I can be - Escalations Representative Frontier Employee Review

5.0
27 Jun 2014
Recommend
CEO approval
Business outlook

Pros

The best things are the benefits, how many placed give you 20 paid days off a year and some major holidays. the insurance benefits are very affordable as frontier picks up the majority of the cost for us. Flexible scheduling allows me time off when I need it

Cons

I have been with Frontier for over 7 years and really have not found anything lacking. they offer college reimbursement for tuition, job advancement opportunity and great training for all aspects of the jobs we do on a daily basis. the only thing I would caution anyone looking at Frontier as an easy job, needs to go elsewhere. the customers are the worst part of the job, and we overcome that because we need to work

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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