Management Does Not Know What They Are Doing!!! RUN AWAY!!! - Territory Account Executive Frontier Employee Review

1.0
6 Apr 2019
Recommend
CEO approval
Business outlook

Pros

-Good co-workers -Reasonably priced Medical Benefits -Generous PTO -Steady base pay Those four pros keep most workers in the sales organization from leaving the company, but because everyone eventually gets laid off, there is no career path. It is a job in between jobs.

Cons

-Unattainable quotas -Convoluted ordering systems -Micromanagement -No job stability -False promises of direction of the company The agreed upon goals are unattainable by 95% of the salesforce. Selling legacy products network and equipment into a declining market. It is an absolute fact the customers keep declining year over year. Executive level management does not have a winning formula to turn this sinking ship around and keep it afloat. Layoffs are semi-annual if not now, quarterly due to corporate losing so much money. It is apparent their "Journey Forward" is heading straight to an iceberg called bankruptcy. The acquisition of California Texas Florida network has not been digested, and there is no available cash internally for investment in new ideas and directions. Magical numbers for quotas are pulled out of thin air, with no basis on past data or future market analysis. The "blame the salesperson" is the common refrain for poor performance, never that the customer is not buying due to lack of need or the terrible reputation customers have with this company for not delivering or taking too much time to deliver. All ordering systems need to be under one umbrella and brought into the 21st century. There are no admins, all that department has been wiped out. Direct sales people also are in competition internally with the call center. This company only has a short timespan left of viability, SERIOUSLY!! The stock performance clearly shows the market knows this too. DO NOT pursue the FLOWERY and elegant written job descriptions posted. None of what is offered is true. All levels get laid off territory, named account, managers, Vice Presidents. If you want to get laid off in the near term, go for it. Otherwise, find a job somewhere else.

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and team. Major help in developing early career skills.

Cons

Lower end of salary range, felt underpaid.

avatar
Frontier Response
4d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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