What joke - Anonymous employee Frontier Employee Review

1.0
9 Apr 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Steady work in uncertain times. Lack of procedures actually means you have to think on your feet, so you learn stuff quicker.

Cons

Place is a joke. The TTL (take the lead) was started for non-sales people to submit leads for sales, and to capture the opportunities by field personal. That was many years ago, and now it is highly abused and there is high pressure from management to "beat" the other groups for the amount of leads... To the point that highly paid technical folks are pulled from their jobs to push sales, many time with VERY minor revenue. All for middle managers to "look good" and get their bonuses There are no raises here, so negotiate as you come in the door. Since this is a sales based org, management from top down has been selected for their sales and marketing backgrounds, and there is little respect for the technical aspects of the business... When their is a problem there is a witch hunt to figure out whodunit... And there must be a scapegoat. Little investment into procedures and network equipment... To the point customers question our internal procedures.

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Pros

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Cons

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
2.0
19 May 2026
Recommend
CEO approval
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Pros

Few less not many some

Cons

Many numerous lots a lot

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Frontier Response
4w
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
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