A roller coaster ride that makes you queasy! - Customer Service Frontier Employee Review

2.0
17 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Decent pay for the city I am in (not decent for what you have to deal with), Good co-workers, Paid time off

Cons

Neglet for the customer, Pushy about sales, out dated systems, No communication from a communications company, RUDE & I MEAN RUDE customers that yell in your ear ALL day long

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Few less not many some

Cons

Many numerous lots a lot

avatar
Frontier Response
3w
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
See reviews by: Helpful|Rating|Date|All