Customer Service - Visitor Services Associate Frick Collection Employee Review

Communicative and friendly staff, super empathetic and lovely managers :)

none really that i noticed

•hourly wage better than similar roles •The Frick really is gorgeous •reciprocity with other museums (so you can see other museums for free and usually can have a guest) •most visitors are really nice

•Direct management is…mixed. They can be nice but either can’t or won’t stick up for us (and I’m not sure which to be honest) •Senior management treats us with disdain. •Only part time work available (see above) •Limited opportunity to get to know other departments. •Pretty much a bloodbath when there are opportunities for advancement. When you have 50+ part timers who are overqualified, the flaws come out. That’s not specific to The Frick at stuff but I don’t think they do enough to help it either.