more support needed - Field Manager FreshDirect Employee Review

4.0
19 Jun 2020
Recommend
CEO approval
Business outlook

Pros

great industry with potential Discounts on quality food

Cons

lack of appreciation or loyalty Alot of communication lapses Alot of work that dont involve operations put on the field managers

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FreshDirect Response
5y
Thank you for taking the time to share your feedback. We want our employees to know that their priorities are heard and acknowledged. We are actively working on making changes to our internal communication so all employees have a go-to for company updates. We're in the process of rolling out a new company wide app that will push communication notifications- stay tuned. We want understand what we can do better- you can additional feedback at employeecommunications@freshdirect.com. We hope to hear from you!

Explore other reviews about FreshDirect

5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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