NYC brand turned into a Turkish Family Business - IT Support FreshDirect Employee Review

1.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Well known brand. Discounted groceries. That’s about it.

Cons

The Turkish owner and his sons run the place and nobody can question them. Employees are constantly afraid for their jobs. Priorities shift depending on the mood of the owner.

Explore other reviews about FreshDirect

5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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