Caring, mission-driven culture - Anonymous employee FreeWill Employee Review

5.0
6 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

MIssion driven Caring employees Innovative

Cons

Slow growth and a strong culture lead to low promotion opportunities

avatar
FreeWill Response
3mo
Thank you for sharing about your experience these past few years and we're glad you've had a great experience with company culture!

Explore other reviews about FreeWill

5.0
22 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote environment that the majority of people across the company are bought into. A thoughtful and compassionate atmosphere where people genuinely care for one another without getting into toxic positivity. Competitive benefits (e.g. unlimited pto and good salaries) that many other companies in nonprofit tech cannot compete with. The work is rewarding and we are making an impact at nonprofits.

Cons

Some of the benefits are less competitive, but the working environment and work/life balance make up for that. Decision making from execs can be questionable at times, but the rationale often makes sense.

2
avatar
FreeWill Response
7mo
We're so grateful for this feedback! Thank you for providing specifics around what has worked well and what could be improved at FreeWill. We thank you for your 3 years with us and look forward to more!
4.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

work is genuinely meaningful: selling in support of nonprofits doing good, with a team that's smart, kind, and well-resourced. SPIFFs, conference travel, and consistent investment in sales tech (ex. Claude Pro). sales leadership (although a revolving door) has been supportive and encouraging in growing my skill sets and providing promotion opportunities. company provides generous PTO and parental leave, annual gifts, stock options, and WFH and professional development stipends. CEOs and department leaders are aspirational and inspiring.

Cons

competitive market to sell into, newer products still establishing PMF, team has seen staff turnover which created short-term uncertainty but also opened up real opportunity for people who stayed. feels like some folks in management speak down to others, but you learn to tune it out.

See reviews by: Helpful|Rating|Date|All