Pros
Mostly easy work, especially if you have a good team.
Cons
It just feels like the business is slowly rotting. Understaffing and talent-loss seems to have occurred both at the store level and at the offices. Responsibilities keep getting consolidated and everything gets a little sloppier. At my position, I find myself taking on tasks from two full-time positions in the store that just... don't seem to exist anymore. New AI-assisted scheduling system is especially bad. One year our W-2s were all screwed up. People get pulled from other departments (including managers) to fill in for our personal shopper department. Benefits package is a bit worse than it used to be, though this change may have more to do with the insurance companies Fred Meyer uses than any change at Fred Meyer itself. Ten years ago, it felt like a huge publicly-traded retail chain that of course wants to cut costs and boost profits, as is expected. Today, it feel like all of that, but just at an absolute rock bottom that should've resulted in a course-correction (a more tempting hiring package) by now. This might be worse at my particular location, where living costs are high and a lot of folks just can't afford service jobs like this.