Fragomen

4.0

6 Apr 2017

Recommend

CEO approval

Business outlook

Pros

I'm going to caveat these positives by saying that they can and do vary WILDLY on a team-by-team basis. + Nice, supportive, interesting co-workers. + Lots of opportunities to learn about immigration, especially in the entry level roles, to see if it is something that interests you. + Mostly reasonable hours, decent flexibility with WFH once you reach a certain level - even as a paralegal, good PTO/sick time allotment + Benefits are mostly good - 401k matching and pre-tax transit benefits are great, health insurance is adequate. Other benefits that you would expect for a global firm of Fragomen's stature are lacking - for example, there's no readily available gym/fitness benefit. + Good location. + Internal mobility. + Strong focus on diversity in the firm, which is really valuable. + Good career opportunities.

Cons

- The biggest negative overall I would say is that things do vary wildly from team to team. Management styles, processes, people, everything depends on the team that you're on. There's a big focus on making sure that we're top of the field in immigration knowledge, which is good, however there doesn't appear to be focus on creating a consistent, transparent, accountable, and supportive firm culture, which is what holds the firm back from being a great employer. - Going off of that, senior management here values what the partners managing teams here think more than associates/junior staff. Seniority is certainly valuable, but when issues arise the concerns of associates and junior staff typically aren't taken as seriously as the perspective of the partner. If you're on a team where the partner is a bad manager or deflects blame rather than take accountability for the culture/processes/actions of their team, then the sh!t rolls downhill. - Partners and supervising attorneys do not appear to have any significant management training, nor does it appear to be recognized that management training (beyond HR basics - how to motivate/develop/coach people) would be really valuable. Maybe it exists in ways that I'm not seeing, but from my vantage point this is lacking. - The technology situation is ancient and abysmal. Truly. At a certain point typewriters would be more functional.

Fragomen Response

We really appreciate the detailed feedback, on both the pro's and con's. Due to receiving similar feedback, and the results of our two recent Employee Engagement Surveys, we have identified the need to improve technology, to provide better training and development opportunities for managers, and to identify better forums for the Paralegals and Case Workers to express their invaluable opinions. Rest assured that steps are being taken on all three, the results of which we hope to be clear over the next 12 months. I'd certainly like to hear more from you on your thoughts, and reassure you that the steps to make improvements in these areas have begun. Feel free to contact me at gwhyld@fragomen.com (Gary Whyld - Head of Talent Acquisition)

Great people, good firm, okay culture, poor tech/processes. - Assistant Paralegal Fragomen Employee Review

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