Feb. 2025 - Anonymous employee Forward Financing Employee Review

1.0
17 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Remote work - Pay

Cons

Please make sure to read recent reviews from 2025 before accepting an offer to get a sense for what the company is like currently. - Culture: The company had a very special engineering culture (and in general), where leaders truly cared about employees and their well-being. Leaders were understanding and empathetic and it created a safe culture of constant growth, mentorship, and learning. People were treated as more than resources, and would go above and beyond to help push projects forward. This created a productive and healthy work environment, where people were motivated to do their best work, to help others, and to grow as engineers. Things have changed with new tech executives (engineering/product), and projects usually feel like "get it done by the deadline, or else". It is putting stress on everyone in the trenches. Morale is low. We're moving towards hiring contractors to get projects done, and I would not be surprised if failing to meet a deadline meant termination of teams/the head of the project. Employee retention has historically been high, presumably due to the positive culture. It is hard to imagine that employees would want to stay at the company with the new culture of constant stress paired with all rushed code produced full-time employees and contractors due to the pressure. The technology is not cutting-edge. It is mostly legacy code. But people stayed for the culture and the team. Without that, it is hard to imagine that retention will stay at the same level. - Work-life balance: New executives are pushing for deadlines and "just figure it out" / "just get it done" mentality, no matter the toll on employees. This will probably start looking like not being able to use the flexible PTO policy freely and PTO requests being denied based on deadlines. Most teams are stretched thin with just a few engineers. We are/were hiring a VP of Engineering, and we have a CTO, to manage a team of 20 engineers. Instead of hiring engineers to cover the extra work, we are hiring for executive level positions. Instead of shifting our priorities to a reasonable amount of work, we are adding more pressure on everyone to work faster and do more. - Career growth: In my opinion, this is no longer a good company to start or grow a career. New executives and the HR team/policies seem to imply that there will be little to no structure around determining promotions and evaluating performance going forward. It feels like there will be little time or care for mentorship and proper onboarding with all the pressure on deadlines. - Reorganization: From my time at the company, there have been reorganizations within tech every few months, including at the senior leadership/executive level. Leadership changes frequently and subsequently, so do the engineering teams and workflows. Layoffs come in waves. - Job security: This is subjective based on what I have seen and felt. There is little to no job security. People are constantly terminated silently, including at the manager level.

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Forward Financing Response
1y
Thank you for your honest and detailed feedback. We understand that leadership changes can impact the team, and we appreciate your perspective. We value our employees and strive to maintain a supportive and motivating environment where everyone feels valued. It's natural and expected for our culture to evolve as our business grows and our needs change. This year, we have exciting, cross-functional, strategic initiatives that require us to be laser-focused on project deliverables and deadlines across the organization. We will continue to evaluate resource allocation and ensure a balanced distribution of work across our full-time team members and contractors. Our goal is to ensure we have the right people in the right roles at all levels. We're excited about our digital transformation journey and the development of a long-term tech roadmap. Our Engineering team will play a key role in shaping the future of tech at Forward, providing significant opportunities for career growth and skill advancement. Career growth is always a priority, and we're dedicated to providing development and advancement opportunities. In the past 12 months, we've promoted over 27% of our US employees and revamped our performance and promotion process to ensure consistency and equity. In 2025, we will continue to enhance this process based on employee and manager feedback, speed up onboarding, and reshape performance evaluations. We value your input and encourage all employees to share feedback through our internal channels. We are committed to our employees and providing the best possible experience at Forward. Thank you!

Explore other reviews about Forward Financing

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed. Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day. Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere. Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.

Cons

Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging. Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers. Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.

Cons

None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.

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