It's just OK - Network Support Engineer Fortinet Employee Review

3.0
12 May 2019
Recommend
CEO approval
Business outlook

Pros

The culture is different depending on the department you get. You have hope if you get out of TAC... otherwise, there is not hope for you. You will be miserable forever.

Cons

The TAC has become just a call center over time. It's all about the number of calls answered and how fast you can dismiss customers without letting them feel you just needed to get to the next call to make the numbers (and do it again with the next one, and the next one, and the next one... until your day is over and you made your queue stats look good).

Explore other reviews about Fortinet

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- On target OTE and uncapped commissions - Great overall work culture - A lot of cool Field marketing events - Ability to expense dinners, entertainment, gifts for clients - Great company vision and a broad security fabric portfolio with several third party validations for a well-known cybersecurity brand makes it easy to sell and be successful.

Cons

- New business quotas are the same for every seller at least on my team, who all have very different territories, some with more white space heavy accounts that can be much more challenging to hit quota compared to other territories. Quotas went up by 20% from previous year. - Too many internal systems to navigate - processes and sales enablement tools could be more efficient - You can be the top performer in your US sales segment, and still not make it to President's Club because of the way it's structured - competing against different segments and only top 3-4% get to go each year. Rewarding top performers in general is an area needing improvement in my opinion.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Solid, stable, predictable. Most people are out of the office by 4 or 5 pm. Life is easy and expectations are low.

Cons

Little support for marketing. Fortinet has too many products and too many product lines - and every product owner is fighting for attention of sales. The company is firmly wedded to it's hardware roots. Fortinet has not invested in internal systems. Reporting is awkard and cumbersome, and adaption on enterprise AI is still a long ways off. There are no women in senior roles.

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