Great products and staff but small team challenges - Assistant Manager Formula Fig Employee Review

Fully booked, fast paced, great place for new estheticians to learn and grow.

Can be physically demanding, 9 facials in a day.

Team members and estheticians are all good people. You get free product every once in a while. Customers aren't the worst. CEO and vision behind a woman owned and operated brand is great.

Everyone here is extremely overworked. The booking system allows nine appointments back to back in one shift. The physical requirements of BOTH esthetician or GEA positions lead to extreme back and wrist pain. Raises and promotions are not offered. Management is extremely passive- aggressive and the micromanagement here is the worst I’ve ever experienced. Additionally, store employees are not allowed to use the nice restrooms, and must enter and exit work through the back door. Corporate employees act as though store workers are beneath them and treat them like servants. Promotional discounts created often fail to consider working conditions: clients and influencers leave no gratuity after receiving free services, even if they are 1 hr +. Pay is not enough for the above and beyond service delivered. Turnover is high