A fair review for a demanding position - Customer Service and Sales Manager Food Lion Employee Review

3.0
22 Dec 2008
Recommend
CEO approval
Business outlook

Pros

The benefits are outstanding. The pay is another good aspect of the job, but you may have to fight to get the pay you really deserve.

Cons

Having to deal with too many tasks for one position. The Customer Service & Sales Manager position is one of the toughest jobs to do at Food Lion. Not only must you run an efficient front end, but you must also be the MOD (Manager-on-Duty) when the Store Manager and Assistant Store Manager are unavailable.

Explore other reviews about Food Lion

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Knowledge of the financial aspect of keeping inventory

Cons

Physically demanding and sporadic schedule

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They (management) can be reasonable at times, such as with your breaks and scheduling.

Cons

My current management isn't giving me enough hours to be even decently sustainable, yet they have open-shifts available that they could assign to anyone, so why not give those hours to people who are severely underscheduled? If you want your workers to work for you, treat them right and compensate them fairly, and stop expecting them to come in everytime you text them just because someone else called out, maybe you need to give the people who constantly call out less hours because they aren't being reliable, and you need to give more hours to the people who do come to work and get things done, because they've proven to be reliable and willing to come in on their assigned days.

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