Pros
The product itself had potential and solved real problems in the market
• Some talented and hardworking individual contributors
• Exposure to enterprise customers and complex implementations
• Flexible working arrangements (at least on paper)
Cons
Senior leadership failed to build or protect an inclusive culture
• Clear cultural decline after Advent Partners became involved
• Decisions became increasingly investor-driven rather than people- or customer-focused
• Poor communication, little transparency, and minimal empathy from the owners regardless of CEO updates
• Dissenting views were not welcomed; “agree and comply” became the expectation
• Inclusion and values were talked about externally but not lived internally
• High staff turnover, especially among experienced leaders
• Ultimately sold out to a direct competitor (Enable), leaving many employees feeling misled and disposable