Pros
- Supportive leadership that is invested in improving internal processes
- Opportunity to gain hands-on experience in operations, documentation, and admin work
- Flexible role that allows exposure to multiple areas of the business (portal, warehouse, admin)
- Good environment for learning SOP creation, workflow organization, and internal systems
- Small team allows visibility into how decisions are made
Cons
- Role responsibilities and priorities can shift, which may create temporary confusion
- Workload and direction can vary week to week as systems are still being built
- Limited structure at times, requiring employees to be very self-directed
- The small team environment requires flexibility and cross-training, which may not suit everyone’s working style.