1.0
25 Aug 2015
Former employee
Los Angeles, CA
Recommend
CEO approval
Business outlook
Pros
Free meals during shift, easy menu to learn, decent upward mobility, flexible hours for part time employees working around school/classes.
Cons
Franchise ownership and upper (district) management would encourage working off the clock to save labor hours. District manager would alter monthly inventory counts to send to ownership, not giving an accurate picture of what the true costs of running the business. Incorrectly classified some employees into "exempt" status, pushing store management to work 60+ hours a week without proper overtime compensation. Changed the secret shopper program and bonus structure to make it nearly impossible to earn the bonus (which they are always sure to include in any discussion of pay/benefits.