Status Quo and Favoritism Abound - Crew Member Five Guys Employee Review

2.0
4 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Great theoretical business model Passion for quality Emphasis on teamwork/communication (again, theoretical)

Cons

Plays favorites - you have to be a pushover to get in their good graces All take, no give attitude - will push you to your absolute limits with no reciprocity Not open to innovation - isn't interested in new ideas/methods Ostracizes employees, writes them off at the first sign of dissent (for example, declining a promotion, and getting hours cut and mistreatment as a result) Poor training, lack of oversight for management Inconsistent scheduling - you may be sent home early, you may be forced to stay late, you will never get off as scheduled

avatar
Five Guys Response
8y
Thanks for sharing your feedback here. We apologize that your experience was not what we would expect at any of our locations. Training is a key component of what we focus on, and we believe strongly in promoting from within. We'll continue to champion these ideas internally for all of our employees.

Explore other reviews about Five Guys

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

See reviews by: Helpful|Rating|Date|All